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Frequently Asked Questions
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Do you have a showroom I can visit?
Yes, we have a showroom at 39 Oxton Road, Birkenhead, CH41 2QQ. You can see a range of appliances on display, speak to our team, and get expert advice. We're open Monday to Friday 9am-5pm and Saturday 9am-4pm.
Is delivery included in the price?
Yes, all our prices include free delivery and installation within our local delivery area (Wirral and surrounding areas). We'll also disconnect and recycle your old appliance at no extra cost.
Can you install built-in appliances?
Yes, our delivery team can install freestanding appliances. For built-in/integrated appliances, we can arrange installation by one of our engineers. Just let us know when you order and we'll quote for installation.
Do you offer price matching?
Yes, we'll match prices from major online retailers like AO.com. Just show us the price and the product, and we'll match it. You still get our free delivery, installation, and local aftercare.
What happens if my new appliance develops a fault?
All new appliances come with a manufacturer's warranty (usually 1-2 years). Because we're a local business with our own engineers, we can often get faults sorted faster than the national retailers. We're here to help.
Do you sell ex-display or refurbished appliances?
We occasionally have ex-display models available at reduced prices. Visit our showroom or call us to ask what's currently available. All ex-display items are fully checked and come with a warranty.